Showing 1 - 5 of 5
We mailed letters to non-existent business addresses in 159 countries (10 per country), and measured whether they come back to the return address in the US and how long it takes. About 60% of the letters were returned, taking over 6 months, on average. The results provide new objective...
Persistent link: https://www.econbiz.de/10013036654
This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream skimming within the model. Two major empirical...
Persistent link: https://www.econbiz.de/10013248386
household expenditures? We study the sources of the relevant official statistics—the Current Population Survey (CPS), the … Behavioral Risk Factor Surveillance System (BRFSS), and the Consumer Expenditure Survey (CEX)—and find that the answers depend on …
Persistent link: https://www.econbiz.de/10012989125
Estimates of volunteering in the United States vary greatly from survey to survey and do not show the decline over time … survey participation, in particular the propensity of people who do volunteer work to respond to surveys at higher rates than … data from the American Time Use Survey (ATUS) -- the sample for which is drawn from Current Population Survey (CPS …
Persistent link: https://www.econbiz.de/10012753585
This paper reports the results of a field study examining the use of TQM at 15 firms. The sample is drawn from winners …, 44 middle managers, and 17 front line workers. The interviews elicited information on the motives for adopting TQM, the … evaluation, compensation, and promotion, the use of teams, reallocation of authority, and the results of the TQM program. We use …
Persistent link: https://www.econbiz.de/10013324072