Showing 1 - 10 of 81
This paper studies quality choice in a model where consumers expect firms (or brands) to act altruistically. Under plausible assumptions regarding this altruism and the reaction of consumers to firms that demonstrate insufficient altruism, existing brands can face a larger demand for new...
Persistent link: https://www.econbiz.de/10013149303
which firms slant their reports toward the prior beliefs of their customers in order to build a reputation for quality. Bias …
Persistent link: https://www.econbiz.de/10012784236
makes ratings effective, reputation systems, as currently designed, sow the seeds of their own irrelevance …
Persistent link: https://www.econbiz.de/10012870051
Collective reputation implies an important externality. Among firms trading internationally, quality shocks about one … noninspected firms. These findings highlight the importance of collective reputation in international trade and the challenges … the strength of the reputation spillover. We find that the spillover effects are smaller in destinations where people have …
Persistent link: https://www.econbiz.de/10013323446
reputation. Cycles arise because investment in reputation causes self-fulfilling changes in the discount factor. Cycles are more …
Persistent link: https://www.econbiz.de/10012982017
Quality certification programs help consumers to identify high-quality products or sellers in markets with information asymmetries. Using data from eBay UK's online marketplace, we study how certification's impact on consumer demand varies with market- and seller-level attributes, exploiting...
Persistent link: https://www.econbiz.de/10013054867
firm invests, and the market shuts down. Learning introduces reputation incentives such that a fraction of entrants do … invest. If the market operates with spot prices, simple regulation can enhance the role of reputation to induce investment …
Persistent link: https://www.econbiz.de/10013109447
We provide a dynamic model of an industry in which agents strategically time liquidation decisions in an effort to protect their reputations. As in traditional models, agents delay liquidation attempting to signal their quality. However, when the industry faces a common shock that...
Persistent link: https://www.econbiz.de/10013066308
While a business's reputation can affect its pricing, prices can also affect its reputation. To explore the effect of … prices on reputation, we investigate daily data on menu prices and online ratings from a large rating and ordering platform …
Persistent link: https://www.econbiz.de/10014095818
Markets with asymmetric information will often employ third-party certification labels to distinguish between higher and lower quality transactions, yet little is known about the effects of certification policies on the evolution of markets. How does the stringency in quality certification...
Persistent link: https://www.econbiz.de/10012912526