trust-building contract device: satisfaction guaranteed. We find that satisfaction guaranteed indeed builds trust and …Theorists and policy analysts have convincingly argued that greater trust makes a more efficient society by eliminating … it is fully voluntary, but the guarantee only elicits the trust of buyers when it has legal backing …

investment, sales, profits, value and markups, the timing of firm responses to shocks, and the relationship between investment …

guarantee strongly steered buyers to these guaranteed sellers, but offering guarantees did not increase sales overall …

heterogeneous firms selling to multiple markets to motivate a theoretically-founded decomposition of firms' annual sales growth rate … into different components. We find that the firm-specific component contributes substantially to aggregate sales volatility …

To explain the extremely long-term persistence (more than 500 years) of positive historical experiences of cooperation … transmission tends to be biased toward excessively conservative priors. As a result, societies can be trapped in a low-trust … equilibrium. In this context, a temporary shock to the return to trusting can have a permanent effect on the level of trust. We …

Several authors suggest that trust is an important determinant of cooperation between strangers in a society, and … cooperation trust hold up remarkably well on a cross-section of countries … therefore of performance of social institutions. We argue that trust should be particularly important for the performance of …

their happiness, adjusted for numerous demographic and economic variables. Satisfaction among married individuals increases … most with additional time spent with spouse. Among singles, satisfaction decreases most as more time is spent alone …

This paper summarizes and extends our recent work using life satisfaction regressions to estimate the relative values …-financial job characteristics, especially workplace trust and other measures of the quality of social capital in workplaces. For … example, an increase of trust in management that is about one tenth of the scale is equivalent to more than 30% increase in …

discussion of specific measures of the social context, of the fundamental importance of trust as social glue, and of several …