The jurisdiction of regulators has changed in many countries as responsibilities, formerly with ministries, was transferred to regulators.

Seizing the Benefits of ICT in a Digital Economy revisits ICT's contribution to economic performance using new and more recent data to assess the degree to which the findings that appeared valid at the end of 2000 remain intact. This new report also examines whether the policy conclusions from...

Where do OECD countries stand on international telecommunication pricing practices regarding accounting rates and collection charges?

This report on consumer information campaigns concerning scams, makes recommendations for five areas in which practice can be improved to ensure that scams are more effectively understood and that campaigning against them is more integrated.

This report presents an overview of OECD member country frameworks for consumer dispute resolution and redress. Part I focuses on the different mechanisms that have been put in place to respond to the varying nature and characteristics of consumer disputes including: internal complaints handling...

Over the last several years, a number of the major network operators have put in place network upgrade plans to implement next generation networks (NGN).

This paper provides an overview of the economic and policy implications of various technologies available to provide local telecommunication access. This part of the network is referred to as the "local loop". For the purposes of this document the switching functions in local access networks are...

The Conference addressed broad areas through a format that permitted business representatives to identify problems, governments to discuss how they hope to deal with the problem and international organisations to suggest how they can help to implement the solution internationally.

The Internet is providing firms with new ways to conduct business and exchange and communicate information and ideas. In doing so, it is enabling companies to improve efficiency and develop novel ways to co-ordinate activities. Internal firm organisation and relations with employees and...

The purpose of this paper is to examine and highlight policy implications of developments taking place in new technologies which are impacting on international telecommunication prices and the accounting rate and settlements system, used by telecommunication operators to compensate each other...