Boronico [Boronico JS. An investigation into the costs and benefits of reliability of service. Omega 1998;26(1):99-114] considers the determination of ex ante service reliability in a price-taking, expected-profit-maximizing enterprise that must respect an expected-service-quality constraint in the...

We take advantage of the advance-scheduling property for elective surgeries by exploring whether the use of a daily quota system with a 1-week or 2-week scheduling window would improve the performance of a typical intensive care unit (ICU) that serves patients coming from a number of different...

In meeting its retail sales obligations, management of a local distribution company (LDC) must determine the extent to which it should rely on spot markets, forward contracts, and the increasingly popular long-term tolling agreements under which it pays a fee to reserve generator capacity. We...