Purpose – The purpose of this paper is to classify the most important metrics proposed for web information systems, with the aim of offering the user a global vision of the state of the research within this area. Design/methodology/approach – WQM distinguishes three dimensions related to web...

Purpose – The purpose of this research is to present a brief overview of some proposals for portal quality models. In addition, a comparative study is carried out to determine the similarities and differences of these models. Design/methodology/approach – In order to compare the different...