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European journal of operational research : EJOR
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A note on profit maximization and monotonicity for inbound call centers
Koole, Ger M.
;
Pot, Auke
- In:
Operations research
59
(
2011
)
5
,
pp. 1304-1308
Persistent link: https://www.econbiz.de/10010217996
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2
First in line waiting times as a tool for analysing queueing systems
Koole, Ger M.
;
Nielsen, B. F.
;
Nielsen, T. B.
- In:
Operations research
60
(
2012
)
5
,
pp. 1258-1266
Persistent link: https://www.econbiz.de/10010220016
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A uniformization approach for the dynamic control of queueing systems with abandonments
Legros, Benjamin
;
Jouini, Oualid
;
Koole, Ger M.
- In:
Operations research
66
(
2018
)
1
,
pp. 200-209
Persistent link: https://www.econbiz.de/10011818618
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