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Routing and staffing when servers are strategic
Gopalakrishnan, Ragavendran
;
Doroudi, Sherwin
;
Ward, Amy R.
- In:
Operations research
64
(
2016
)
4
,
pp. 1033-1050
Persistent link: https://www.econbiz.de/10011538594
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Staffing, routing, and payment to trade off speed and quality in large service systems
Zhan, Dongyuan
;
Ward, Amy R.
- In:
Operations research
67
(
2019
)
6
,
pp. 1738-1751
Persistent link: https://www.econbiz.de/10012146927
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