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Information Sharing in a Long-Term Supply Chain Relationship: The Role of Customer Review Strategy
Ren, Z. Justin; Cohen, Morris A.; Ho, Teck H.; … - In: Operations research : the journal of the Operations … 58 (2010) 1, pp. 81-94
Persistent link: https://www.econbiz.de/10008380794
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Managing Response Time in a Call-Routing Problem with Service Failure
de Véricourt, Francis; Zhou, Yong-Pin - In: Operations research : the journal of the Operations … 53 (2005) 6, pp. 968-981
Persistent link: https://www.econbiz.de/10006417076
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A Call-Routing Problem with Service-Level Constraints
Gans, Noah; Zhou, Yong-Pin - In: Operations research : the journal of the Operations … 51 (2003) 2, pp. 255-271
Persistent link: https://www.econbiz.de/10006418144
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Managing Learning and Turnover in Employee Staffing
Gans, Noah; Zhou, Yong-Pin - In: Operations research : the journal of the Operations … 50 (2002) 6, pp. 991-1006
Persistent link: https://www.econbiz.de/10006418271
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A Single-Supplier, Multiple-Retailer Model with Single-Season, Multiple-Ordering Opportunities, and Fixed Ordering Cost
Jain, Apurva; Moinzadeh, Kamran; Zhou, Yong-Pin - In: Operations research : the journal of the Operations … 60 (2012) 5, pp. 1098-1111
Persistent link: https://www.econbiz.de/10010041669