Quality has become a strategic element of organisations’ management, as it is at the basis of product and services …. Thus, current trends in quality management lead to integrated solutions for quality insurance. We notice the direction … towards adopting the concept of total quality management, in which the emphasis is on the participation of the entire staff to …

Management guarantees the increase of functionality and competitiveness of the companies and it has an impact of … organization efficiency and efficacy. A performance management uses an approach that joins the two concepts, at strategy level …. Also, competitiveness is an important concept that represents the essence of progress, setting quality and price standards …

represented by the competitiveness development, as an essential way to improve the standards concerning the life quality, in the …