Purpose – The purpose of the paper is to show that HRM is not the sole responsibility of HR departments, but also of other agents inside and outside the organisation, such as top and line managers, and external HRM service providers. This paper seeks to examine how organisations distribute HRM...

Purpose – The purpose of this paper is to analyse the actual variability of job quality in Spanish call centers (CCs) and to examine the factors that determine the existence of better quality jobs in this sector. Design/methodology/approach – Data are collected via survey. The analysis takes...

Purpose: The purpose of this paper is to explain how candidates' expectations of salary in relation to job offers as expatriates in developing societies are related to country image and to age. Design/methodology/approach: Data were collected from over 500 engineers living in France, Portugal...

Purpose – This paper introduces this special issue. Design/methodology/approach – The paper examines some of the key themes in global human resource management. Findings – By reviewing, briefly, the existing literature in these areas, the paper outlines a limited but crucial research...

Purpose – The purpose of this paper is to provide an overview of the human resource management (HRM) literature that builds up to our current concern with dualities, paradoxes, ambiguities, and balance issues; and to introduce the six papers in this special issue on managing the dualities in...

Responsibility for human resource management is being spread around organizations in two ways: by decentralization, the allocation of personnel tasks formerly undertaken centrally to more local parts of the organization; and by devolution, the allocation of rules formerly undertaken by personnel...

Using data from the Price Waterhouse Cranfield Project, investigates a umber of key aspects of industrial relations at organization level as a means of evaluating the nature of change in industrial relations. Examines levels of trade union membership in organizations across Europe; the extent and...

Presents a Europe‐wide analysis of employment patterns which reveals three major characteristics of women′s employment: occupational segregation, part‐time working, and pay differentials. Examines how these manifest themselves as a European‐wide phenomenon, and in more detail looks at...

Despite an expanding research interest in the topic of expatriation, there is still a significant gap in our understanding of the expatriation process. This article presents recently collected research data on the experiences of Finnish expatriates adjusting to living and working in other...

Considers the concept of Human Resource Management (HRM), noting particularly its origin in the USA and critiques of the concept in Europe. Data from a major European research project are examined. Differences between various European countries in their approach to HRM are identified and...