Based on empirical work from two major UK organizations. British Airways and BT (formerly British Telecom), both of whom have, after privatization, engaged in large‐scale culture change programmes. Both organizations have made substantial job cuts and (at the time of writing in May 1991) both...

Originates from a management development programme which was run for a statutory water authority over a period of two‐and‐a‐half years, which sought to facilitate a change in management style away from a directing and controlling paradigm towards a supportive and trust‐based paradigm. A...