"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--

"This book describes the principles of IT architecture to develop the creation of an information model of business strategic requirements, highlighting the importance of organizational goals within a business"--Provided by publisher

Capacity planning and management of IT incident management services based on queuing models / Ta-Hsin Li, Juhnyoung Lee -- Modeling and optimization of complex service delivery Systems / Yixin Diao, Aliza Heching -- Organizational models for service delivery / Gargi B. Dasgupta, Shivali Agarwal,...

"This book provides a long-term view on collaborative enterprise architecture framework in adopting disruptive technology. It also explores the applications of enterprise architecture in the business world"--

"This book examines the impact of m-commerce, m-learning, and m-knowledge management technologies on organizations, such as online stores, higher education institutions, multinational corporations, and health providers"--

"This book is about achieving organizational synergy in an era of business which is rapidly moving towards electronic collaboration, providing clear definition of the next phase of this collaborative evolution of the Internet"--Provided by publisher

"This book analyzes obstacles, provides critical assessment of existing approaches, and reviews recent research efforts to overcome interoperability problems in electronic business"--Provided by publisher

"This book is a comprehensive collection of work from researchers in related fields such as information systems, distributed AI, intelligent agents, and collaborative work that explores and discusses various aspects of design and development of intelligent technologies"--Provided by publisher

"This book delves into identifying specific business processes and their linkage with the collaborative Web, while understanding the related implications for individuals, organizations and society"--Provided by publisher