The competitiveness and performance of hotels depends on their innovation activity, that’s why managers have to focus on the necessity of implementing and integrating information and communication technologies in their businesses. The purpose of this paper is to compare the managerial...

There is often mentioned in literature and tourism practice the principle which states that innovation within the hotels must be an ongoing concern for managers. This is a requirement in order to achieve performance, whether that performance is understood in terms of satisfactory financial...