This article investigates the take-up by universities of enterprise-wide computer systems and the development of a new module for the management and administration of students. Having its origins in Electronic Commerce, the system assumes the existence of a certain kind of user, one with...

This study applies New Institutional theory to identify the social processes shaping the emergence of a standard setting body. Meyer and Rowan's classification of the mechanisms that lead to the creation of institutional rules—relational networks, degree of collective organisation and...