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A public service gap : capturing contexts in a comparative approach of street-level bureaucracy
Hupe, P. L.; Buffat, Aurélien - In: Public management review 16 (2014) 4, pp. 548-569
Persistent link: https://www.econbiz.de/10010362982
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Street-level policy entrepreneurship
Arnold, Gwendolin Susann - In: Public management review 17 (2015) 3, pp. 307-327
Persistent link: https://www.econbiz.de/10010502831
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Automation and discretion : explaining the effect of automation on how street-level bureaucrats enforce
Boer, Noortje de; Raaphorst, Nadine - In: Public management review 25 (2023) 1, pp. 42-62
Persistent link: https://www.econbiz.de/10013548134
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Prevention at the front line : how home nurses, pedagogues, and teachers transform public worry into decisions on special efforts
Harrits, Gitte Sommer; Møller, Marie Østergaard - In: Public management review 16 (2014) 4, pp. 447-480
Persistent link: https://www.econbiz.de/10010362990
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Street-level bureaucracy and e-government
Buffat, Aurélien - In: Public management review 17 (2015) 1, pp. 149-161
Persistent link: https://www.econbiz.de/10010504045
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How to prove, how to interpret and what to do? : ucertainty experiences of street-level tax officials
Raaphorst, Nadine - In: Public management review 20 (2018) 4, pp. 485-502
Persistent link: https://www.econbiz.de/10011859733
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The complexities of digitization and street-level discretion : a socio-materiality perspective
Alshallaqi, Mohammad - In: Public management review 26 (2024) 1, pp. 25-47
Persistent link: https://www.econbiz.de/10014477360
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Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens' claims?
Gershgoren, Sagi; Cohen, Nissim - In: Public management review 26 (2024) 8, pp. 2306-2330
Persistent link: https://www.econbiz.de/10015049812
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Playing defence : the impact of trust on the coping mechanisms of street-level bureaucrats
Davidovitz, Maayan; Cohen, Nissim - In: Public management review 24 (2022) 2, pp. 279-300
Persistent link: https://www.econbiz.de/10012802127
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How do different organizational influences lead street-level workers to move towards clients? : A comparison of care services for the elderly in Germany and Israel
Davidovitz, Maayan; Cardaun, Sarah; Klenk, Tanja; … - In: Public management review 25 (2023) 12, pp. 2451-2468
Persistent link: https://www.econbiz.de/10014476693