Classification schemes are an important issue in the collective use of large document collections. We have investigated the classification of technical documentations in two engineering domains: a steel mill and a sewerage plant company. In both cases we found a coexistence of different...

The objective of this paper is the design of computer supported joint actionspaces. It is argued against a view of functionality as residing in computer applications. Insuch a view the creation of functionality is equivalent to the creation of computerapplications. Functionality, in the view...

This contribution is a long-term study of the evolving use of the organization-widegroupware in a service network. We are describing the practices related to organization-wide groupwarein conjunction with local groupware-related practices and how they have proceeded since theorganization was...