RICHARDSON R., BELT V. and MARSHALL N. (2000) Taking calls to Newcastle: the regional implications of the growth in call centres, Reg. Studies 34, 357-369. The growth of white-collar jobs in call centres has been a significant feature of the last decade. Local and regional economic development...

D<sc>awley</sc> S., M<sc>arshall</sc> N., P<sc>ike</sc> A., P<sc>ollard</sc> J. and T<sc>omaney</sc> J. Continuity and evolution in an old industrial region: the labour market dynamics of the rise and fall of Northern Rock, <italic>Regional Studies</italic>. The Northern Rock mortgage bank was a high-profile casualty of the credit crunch in 2007. An...