The concept of open innovation captures the increasing propensity of firms to work across their traditional boundaries of operation. This phenomenon has largely been studied from the viewpoint of manufacturing businesses while services have received much less attention despite the predominant...

R&D service firms are highly innovative knowledge-intensive businesses. They constitute an important component of the knowledge economy, but one that is often in the shadow of the role normally attributed to universities and other public research organisations in the growth of high tech clusters...