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~isPartOf:"Research handbook on services management"
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Dienstleistung
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Robot
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Service industry
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Kunz, Werner H.
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Paluch, Stefanie
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Research handbook on services management
Journal of Service Management
5
Journal of service management
4
Journal of service research
4
Managing service quality : MSQ ; an international journal
4
Schriftenreihe Schwerpunkt Marketing
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of business research : JBR
2
Journal of retailing and consumer services
2
Psychology & marketing
2
Tourism management : research, policies, practice
2
A Research Agenda for Service Marketing
1
Contemporary Trends in Marketing : Problems, Processes and Prospects
1
Dienstleistungsinnovationen
1
Dienstleistungsmarketing
1
Ganzheitliche Unternehmensführung in dynamischen Märkten : Festschrift für Univ.-Prof. Dr. Armin Töpfer
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of electronic commerce : IJEC
1
International journal of service industry management : IJSIM
1
Journal of Service Theory and Practice
1
Journal of Services Marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing management : MM
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service theory and practice
1
Management internationaler Dienstleistungen : Kontext, Konzepte, Erfahrungen
1
Marketing : ZFP ; journal of research and management
1
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Osburg, V.
1
Psychology & Marketing
1
Recherche et applications en marketing
1
Recherche et applications en marketing : RAM
1
Technological forecasting & social change : an international journal
1
Tendenzen im Dienstleistungsmarketing : vom Marketing zum Management ; [enthält Beiträge, die im Juni 2002 auf dem 9. Dienstleistungsmarketing-Workshop in Hagen präsentiert und diskutiert wurden]
1
Versandhandelsmarketing : marktorientiertes Management einer Wachstumsbranche
1
Vignesh Yoganathan, Victoria-Sophie Osburg, Werner H. Kunz, Waldemar Toporowski (2021): Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications, Tourism Management
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The service robot revolution
Paluch, Stefanie
;
Wirtz, Jochen
;
Kunz, Werner H.
- In:
Research handbook on services management
,
(pp. 296-308)
.
2022
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