The diagnosis for urban transport sustainability depends on the context of different regions worldwide. We focus in this paper on West and North Africa which reveal similarities but also structural differences which are explored further. The importance of paratransit in its various forms is...

Although public transport passengers consider service reliability a key quality aspect, actual services are often not perceived as reliable. To gain insights into how authorities deal with (improving) service reliability, an international survey was performed, showing that very little attention...

This workshop discussed the functioning of deregulated public transport markets, examining competition options for deregulated markets. The regulatory needs of such market initiative ‘deregulated’ markets have been considered both from practical and theoretical evidence, covering both local...

Various studies have advocated the potential for Demand Responsive Transport (DRT) services to deliver sustainable local public transport. This paper investigates the sustainability credentials of DRT services using evidence from UK-based research. More specifically, six potential DRT market...

This paper describes recent developments in the governance of public transport in the Netherlands, focusing on bus, tram, metro and regional train concessions. Most of these concessions are competitively tendered. Competitive tendering was introduced in 2001 and Dutch authorities have since...

Dutch public transport provision has been competitively tendered out increasingly since 2001. Except for the Amsterdam city bus services, all bus transport in the country is carried out under a competitively tendered contact. Several evaluations have been carried out on the effects of...

After a discussion of the meaning of ‘sustainable public transport’, this Workshop discussed issues of need, system design, institutional arrangements, environmental improvements and social aspects of service. Land use/transport integration was seen as critical for long term strategic...

In this paper, Data Envelopment Analysis (DEA) is used to evaluate the performance of individual bus lines composing the public transport network in Thessaloniki, Greece. Results showed that efficiency of local bus lines is slightly better than operational effectiveness without indicating a...

Award procedures, contract designs and the scope of contracts vary widely in public transport (PT). Notwithstanding obvious improvements of the technical quality, many authorities are not fully satisfied with the outcome of their tendered contracts. Dissatisfaction with patronage development and...

Since 2011, very significant developments have occurred in the procurement and contracting of bus services in major Australian cities. After many years of ‘grandfathering’ (continuing rollover of negotiated contracts with long-established private operators), competitive tendering has been...