Eerdmans, David A.; Kooij, Sebastiaan C.E. van; de … - In: Research in Transportation Economics 29 (2010) 1, pp. 133-139
This paper presents a number of reasons that are responsible for the disappointment of authorities in their operators' efforts to develop public transport (PT) to the advantage of their travellers. The lessons drawn in this paper are based upon the competitive tendering experience of the authors...