Since 1973, the pharmacy operations division of the Kaiser Permanente Medical Care Program (KPMCP) has used long-term action research programs as the principal method for orchestrating change. This chapter covers the evolution of action research theory within large, complex organizations, with...

Volume 17 of Research in Organizational Change and Development is unique in several ways, not the least of which is that it ushers in a new era for both our editorial team and publisher. Abraham B. (Rami) Shani will join the editorial team, and Emerald Group Publishing Limited will be our new...

A work system may be said to exhibit social sustainability if it utilizes its human, social, economic, and ecological resources with responsibility. This entails using these resources in a non-exploitive way, regenerating them, and paying due attention to the needs and ambitions of its...