“With mounting costs of distribution and the need for distributors to reduce journeys and increase drop sizes … the position of the small shop within inner areas is becoming ever more precarious.” It was in reference to this text that John Harvey was invited to speak to this year's PTRC...

“Is transport undersold?” is a rhetorical question; the answer is yes, according to John Harvey. When he gave the Presidential Address to the Transport and Distribution Group of the Institute of Marketing a few weeks ago, he delivered a withering attack on the transport industry as a whole....