Basuroy, Suman; C. Gleason, Kimberly; H. Kannan, Yezen - In: Review of Accounting and Finance 13 (2014) 4, pp. 326-352
Purpose – The purpose of this article is to examine whether the design of chief executive officer (CEO) compensation generates incentives to engage in managerial behavior that enhances customer satisfaction and whether these incentives, in turn, lead to higher firm value....
