We link survey and balance sheet data to investigate the extent of complementarity between the introduction of new technology and changes in workplace practices. Across all firms, we find that new technology is complementary with higher work intensity. Similarly, changes in work techniques yield...

Job, workplace and human resource management (HRM) designs are nowadays at the centre of great attention in economic analysis. New work practices are becoming the cornerstone of an approach to flexibility from within the firm which is credited with a significant contribution to sustainable...