The favourable climate and the environment in which economic activity takes place is one of the factors for attracting investments, both in terms of the state or when it comes to regions, cities and municipalities within the state. At the international level, states are competing for funds and...

Business process management maturity model enables description of "as-is" enterprise's state, in terms of presence and acceptance of process approach.The heart of this model includes five factors or levers, critical for successful implementation of business process management. These factors are:...