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A support vector machine (SVM) approach to imbalanced datasets of customer responses : comparison with other customer response models
Kim, Gitae; Chae, Bongsug Kevin; Olson, David L. - In: Service business 7 (2013) 1, pp. 167-182
Persistent link: https://www.econbiz.de/10010117270
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Crowdsourcing and open source software participation
Olson, David L.; Rosacker, Kirsten - In: Service business 7 (2013) 4, pp. 499-511
Persistent link: https://www.econbiz.de/10010200672
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A support vector machine (SVM) approach to imbalanced datasets of customer responses : comparison with other customer response models
Kim, Gitae; Chae, Bongsug Kevin; Olson, David L. - In: Service business 7 (2013) 1, pp. 167-182
Persistent link: https://www.econbiz.de/10009728531
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Service quality and productivity in the U.S. airline industry : a service quality-adjusted DEA model
Choi, Kanghwa; Lee, Donhee; Olson, David L. - In: Service business 9 (2015) 1, pp. 137-160
Persistent link: https://www.econbiz.de/10011296083