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A systematic process for generating new blockchain-service business model ideas
Koh, Young In; Han, Sung H.; Park, Junseong - In: Service business 16 (2022) 1, pp. 187-209
Persistent link: https://www.econbiz.de/10013172579
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Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Lim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun; Kim, Kwang-Jae - In: Service business 13 (2019) 1, pp. 51-74
Persistent link: https://www.econbiz.de/10011965824
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Approach to service design based on customer behavior data : a case study on eco-driving service design using bus drivers' behavior data
Kim, Min-Jun; Lim, Chie-Hyeon; Lee, Chang-Ho; Kim, Kwang-jae - In: Service business 12 (2018) 1, pp. 203-227
Persistent link: https://www.econbiz.de/10011915038
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An evaluation scheme for product-service system models : development of evaluation criteria and case studies
Kim, Kwang-jae; Lim, Chie-Hyeon; Heo, Jun-Yeon; Lee, … - In: Service business 10 (2016) 3, pp. 507-530
Persistent link: https://www.econbiz.de/10011722351
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Development of a scale to measure the quality of mobile location-based services
Heo, Jun-Yeon; Kim, Kwang-jae - In: Service business 11 (2017) 1, pp. 141-159
Persistent link: https://www.econbiz.de/10011722680
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Developing a quality prioritization procedure for IPTV service
Shin, Wan Seon; Lee, Ho-Kyoung; Kim, Kwang-jae; Chung, … - In: Service business 11 (2017) 2, pp. 427-449
Persistent link: https://www.econbiz.de/10011732394