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Service business
International journal of hospitality management
24
International journal of contemporary hospitality management
16
International Journal of Contemporary Hospitality Management
14
International journal of service industry management : IJSIM
5
The service industries journal
4
Journal of Service Theory and Practice
2
Journal of knowledge management
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Journal of service theory and practice : JSTP
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Managing service quality : MSQ ; an international journal
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Tourism management : research, policies, practice
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Handbook of hospitality operations and IT
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Journal of Intellectual Capital
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Journal of Knowledge Management
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Journal of Services Marketing
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of service management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Personnel Review
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Personnel review
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Psychology & Marketing
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The Cornell School of hotel administration handbook of applied hospitality strategy
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The Cornell hospitality quarterly
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When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
2
Can error management culture increase work engagement in hotels? : the moderating role of gender
Guchait, Priyanko
;
Zhao, Xinyuan
;
Madera, Juan
;
Hua, Nan
; …
- In:
Service business
12
(
2018
)
4
,
pp. 757-778
Persistent link: https://www.econbiz.de/10011919764
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