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Service business
International Journal of E-Business Research (IJEBR)
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
Industrial Management & Data Systems
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Electronic commerce research
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International journal of electronic commerce : IJEC
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International journal of advertising : the quarterly review of marketing communications
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Journal of retailing and consumer services
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ECONIS (ZBW)
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How do personality interactions affect service quality? : the perspective of processing efficiency theory
Teng, Ching-i
;
Liu, Tzu-wei
- In:
Service business
8
(
2014
)
2
,
pp. 375-397
Persistent link: https://www.econbiz.de/10010351397
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2
Service failure, time pressure, and conscientiousness of service providers : the dual processing model perspective
Teng, Ching-I
;
Chen, Angela Shih-Yih
;
Chang, Hao-Yuan
; …
- In:
Service business
8
(
2014
)
4
,
pp. 659-677
Persistent link: https://www.econbiz.de/10010469722
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