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The moderating effect of culture on overall perceived value in the online purchasing process
Sabiote, Carmen M.; Frías, Dolores M.; Castañeda, J. … - In: Service business 7 (2013) 1, pp. 83-102
Persistent link: https://www.econbiz.de/10009728540
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Investigation of the relationship between service values and loyalty behaviors under high commitment
Hur, Won-moo; Hyun Kyung Kim; Kim, Hanna - In: Service business 7 (2013) 1, pp. 103-119
Persistent link: https://www.econbiz.de/10009728543
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Analysis of customer profit contribution for banks with the concept of marketing mix strategy between 4Cs and 5Ps
Lin, Tyrone T.; Lee, Chia-chi; Lin, Hsiao-chi - In: Service business 7 (2013) 1, pp. 37-59
Persistent link: https://www.econbiz.de/10009728552
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Creating a commercially compelling smart service encounter
Huang, Tseng-Lung - In: Service business 12 (2018) 2, pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
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Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik; Chirumalla, Koteshwar; Oghazi, Pejvak; … - In: Service business 12 (2018) 3, pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
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Two-sided effects of customer participation : roles of relationships and social-interaction values in social services
Park, Cheol; Lee, Heejung; Jun, Jongkun; Lee, Thaemin - In: Service business 12 (2018) 3, pp. 621-640
Persistent link: https://www.econbiz.de/10011915173
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Critical success factors in relationship management for services outsourcing
Rhodes, Joan; Lok, Peter; Loh, Wilson; Cheng, Vincent - In: Service business 10 (2016) 1, pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
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The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan; Yeh, Tsu-Ming - In: Service business 10 (2016) 1, pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
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Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau; Pham Ngoc Thuy - In: Service business 10 (2016) 3, pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
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Tourists' participation and preference-related belief in co-creating value of experience : a nature-based perspective
Su, Che-Jen; Lebrun, Anne-Marie; Bouchet, Patrick; … - In: Service business 10 (2016) 4, pp. 823-846
Persistent link: https://www.econbiz.de/10011722438