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~subject:"Dienstleistungssektor"
~subject:"Service quality"
~subject:"Theory"
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TECHNOLOGY TRANSFER TO U.S. IN...
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Dienstleistungssektor
Service quality
Theory
Service industry
28
Dienstleistungsqualität
18
Dienstleistung
11
Services
11
Consumer behaviour
9
Customer satisfaction
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Services marketing quarterly
The service industries journal
267
Journal of business research : JBR
91
The journal of services marketing
85
NBER working paper series
64
International journal of production economics
59
Journal of service management
59
Service business
59
SpringerLink / Bücher
59
Industrial marketing management : the international journal for industrial and high-tech firms
54
NBER Working Paper
54
Journal of service research : JSR
51
European journal of operational research : EJOR
49
Working paper / National Bureau of Economic Research, Inc.
49
Journal of retailing and consumer services
46
Research policy : policy, management and economic studies of science, technology and innovation
46
Discussion paper / Centre for Economic Policy Research
45
Structural change and economic dynamics : SC+ED
44
Working paper
44
Discussion paper
43
Technological forecasting & social change : an international journal
42
International journal of services technology and management
41
Energy economics
36
Policy research working paper : WPS
36
Economics of innovation and new technology
33
International journal of services and operations management
33
Regional studies
33
International journal of hospitality management
31
Discussion paper series / IZA
30
Journal of international economics
30
The journal of business & industrial marketing
30
ZEW discussion papers
30
CESifo working papers
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Journal of service research
27
Applied economics
26
World Bank Policy Research Working Paper
26
International journal of innovation management
25
International journal of production research
25
Journal of development economics
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ECONIS (ZBW)
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1
International marketing of services and developing countries
Oyewole, Philemon
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 79-91
Persistent link: https://www.econbiz.de/10011859499
Saved in:
2
Differences in advertising strategies of service marketers : a content analysis
Utkarsh
;
Maurya, Harshit
;
Medhavi, Sanjay
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 109-124
Persistent link: https://www.econbiz.de/10011486834
Saved in:
3
Are moderators of the customer satisfaction-repurchase intention relationship contingent on the service category? : an exploratory investigation
Leisen Pollack, Birgit
- In:
Services marketing quarterly
36
(
2015
)
4
,
pp. 335-351
Persistent link: https://www.econbiz.de/10011398042
Saved in:
4
The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne
;
Gray, David
;
D'Alessandro, Steven
; …
- In:
Services marketing quarterly
37
(
2016
)
4
,
pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
Saved in:
5
Hospital servicescape design for inpatient wellbeing
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10012179153
Saved in:
6
The strategy of combining products and services : a literature review
Gurtu, Amulya
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 82-106
Persistent link: https://www.econbiz.de/10012179159
Saved in:
7
Service research in Asia : research paradigm and productivity
Vashishth, Abhishek
;
Chakraborty, Ayon
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 285-300
Persistent link: https://www.econbiz.de/10012179187
Saved in:
8
Consumers' perception of service newness and its marketing implications
Savas-Hall, Selen
;
Koku, P. Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 35-48
Persistent link: https://www.econbiz.de/10012179200
Saved in:
9
Is "proof" the eighth "P" of service? : a conceptual model and propositions
Moorthi, Y. L. R.
;
Roy, Subhadip
- In:
Services marketing quarterly
38
(
2017
)
4
,
pp. 213-225
Persistent link: https://www.econbiz.de/10011798684
Saved in:
10
Examination of credence and noncredence service advertisement strategies in the United States and India
Utkarsh
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 240-259
Persistent link: https://www.econbiz.de/10011940199
Saved in:
1
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3
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