Purpose – The purpose of this study is to examine whether individual demographic and socio-cultural factors affect actions taken by consumers in relation to ethical violations and failure (or perceived ethical violations and failure) by service operations firms. Design/methodology/approach –...

Purpose: This paper aims to examine whether Twitter messaging can help mitigate the harm corporations suffer in the aftermath of ethical scandals. Design/methodology/approach: This paper applies Web Application Programming Interfaces (API) on the Guardian and New York Times news archives to...

Purpose – In the literature, technology has been shown to perform two major roles, one functionalist and the second symbolic. The purpose of this paper is to explore how cultural expressions in the form of symbols impact on technology diffusion. Design/methodology/approach – Data were...

Purpose – The purpose of this paper is to focus on the diffusion of information and communication technology (ICT) among small indigenous agribusinesses operating in southeast Nigeria. The study emphasises the role played by social networks in the process of innovation and technology...

Purpose – The purpose of this paper is to utilise Vilfredo Pareto ' s Machiavellian-realist social theory to provide a distinctive realist philosophical understanding of entrepreneurial risk-taking. By doing so, this paper seeks to stimulate debate and encourage future empirical testing that...