1. Thirty Years of Research on Application of Technology in Tourism and Hospitality Industry: A Systematic Literature Review -- 2. Technology Application in Tourism in Asia -- 3. Technology Application in Tourism in Asia: Comprehensive Science Mapping Analysis -- 4. Technological Innovations in...

Introduction -- Journey within the Journey in 10 Trends -- Experiential Tourism -- OLD Is the New Cool -- Thou shall not Own: Disownership & Sharing Economy -- Show Me the Money, Irresistible Ascent of Luxury -- Tzunami Mass Movements VS Microtourism -- It’s a Dogs’ World, Pet Tourism --...

Introduction: Service Excellence in Asian Tourism and Hospitality -- Part I: Designing the Service -- Service Design of Franchise and Independent Japanese Restaurants in Ho Chi Minh City, Vietnam -- Creating Excellent Guest Experiences: Servicescape and Processes -- Managing Customer...

Introduction -- Managing Tourism for Economic Development in Africa: Past, Prospects and Policy Implications -- Destination Personality as Predictor of Symbolic Consumption in Nigeria ’s Tourism Industry -- Southern Africa`s morphing into a MICE Tourism space: Critical insights for...

Chapter 1 The Sharing Economy & Tourism: An Introduction to the P2P Accommodation Sector -- Chapter 2 When, Why & How: The Growth of Airbnb Around the World -- Chapter 3 Western Australia – Background & Context -- Chapter 4 Concerns & Hopes of Stakeholders -- Chapter 5 Airbnb Demand in Western...

Part I: Introduction -- Chapter 1. Introduction (Marianna Sigala, Anastasia Yeark, Rajka Presbury, Marcela Fang and Karen Smith) -- Part II: Experiences -- Chapter 2. "Art in Servicescape and Experience Design: Learnings from The d’Arenberg Cube, Australia" (Marianna Sigala) -- Chapter 3. A...

This book brings together multi-disciplinary research and practical evidence about the role and exploitation of big data in driving and supporting innovation in tourism. It also provides a consolidated framework and roadmap summarising the major issues that both researchers and practitioners...

This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice. The specific field considered in this book is also placed against the...

Chapter 1. Introduction to Hotel Revenue Management -- Chapter 2. Challenges with Harnessing the Revenue Opportunity -- Chapter 3. Hotel Pricing -- Chapter 4. Revenue Management of Room Rates -- Chapter 5. The Last Frontier: Room Attribute Pricing and Inventory Control -- Chapter 6....

Chapter 1: Introducing the second volume -- Part 1: Know Your Customer -- Chapter 2: Finding our Roots: The Historical Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating with colleagues -- Chapter 5: The External Customer...