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Healthcare Operations Management : A Holistic Care Chain Perspective

Su, Qiang - 2022

technology. The content is divided into three parts, reflecting the entire care chain. The first part discusses the pre-hospital … considers the post-hospital service stage, which most often takes place at community hospitals, and provides a quantitative …

Persistent link: https://www.econbiz.de/10013368544

Patientenorientierung im Qualitätsmanagement im Gesundheitswesen : Theoretische Grundlagen, gesetzliche Regelungen und eine sektorenübergreifende qualitative Studie

Große, Caroline - 2021

Gesundheitswesen -- Status Quo der gesetzlichen Regelungen für externe Qualitätssicherung und internes Qualitätsmanagement im deutschen … Gesundheitswesen -- Qualitätssicherung im Gesundheitswesen auf dem Weg zu einer erhöhten Patientenorientierung -- Empirische … Qualitätssicherung im deutschen Gesundheitswesen. Sie zeigt auf, warum es notwendig ist, Patientinnen und Patienten in Maßnahmen zur …

Persistent link: https://www.econbiz.de/10012627301

The Palgrave Handbook of Service Management

Edvardsson, Bo (ed.); Tronvoll, Bård (ed.) - 2022

Part 1: Perspectives on Service Management -- Chapter 1: Overview of the Book -- Chapter 2: Framing and Defining Service Management -- Chapter 3: Service Management: Evolution, Current Challenges, and Opportunities -- Chapter 4: Service Management – Scope, Challenges, and Future Developments...

Persistent link: https://www.econbiz.de/10013203497

Service Design Practices for Healthcare Innovation : Paradigms, Principles, Prospects

Pfannstiel, Mario A. (ed.); Brehmer, Nataliia (ed.); … - 2022

This book offers an overview of service design practices for healthcare and hospital management. It explores how these … the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service …

Persistent link: https://www.econbiz.de/10012814762

Smart Healthcare Engineering Management and Risk Analytics

Ding, Shuai; Wu, Desheng Dash; Zhao, Luyue; Li, Xueyan - 2022

-- Chapter 11. Intelligent Hospital Operation and Risk Control -- Chapter 12. Recapitulation. … engineering are enclosed, such as smart healthcare definition, data information knowledge service, and intelligent hospital … included, from health screening, clinical diagnosis, cancer screening, to in-hospital mortality monitoring, minimally invasive …

Persistent link: https://www.econbiz.de/10013287743

The Healthcare Value Chain : Demystifying the Role of GPOs and PBMs

Burns, Lawton R. - 2022

Chapter 1: Introduction to the value chain -- Chapter 2: Introduction to the intermediaries in the healthcare value chain -- Chapter 3: Overview of GPOs -- Chapter 4: History of GPOs (co-authored with David Cassak) -- Chapter 5: Performance of GPOs -- Chapter 6: Analysis of Specific GPO Issues...

Persistent link: https://www.econbiz.de/10013414556

The Digital Healthcare Revolution : Towards Patient Centricity with Digitization, Service Innovation and Value Co-creation

Toni, Martina; Mattia, Giovanni - 2022

Chapter 1: Introduction -- Chapter 2: Healthcare in the 4.0 Era of Digitization -- Chapter 3: One Digital Health.-Chapter 4: Value-Based Healthcare -- Chapter 5: Value Co-creation and Stakeholders’ Engagement -- Chapter 6: The Evolution to Patient Centricity -- Chapter 7: Patient Experience --...

Persistent link: https://www.econbiz.de/10013418844

Transformational Collaborative Outcomes Management : Managing the Business of Personal Change

Lyons, John S. - 2022

Chapter 1. Understanding the business of personal change -- Chapter 2. Managing services versus transformations -- Chapter 3. Helping as a complex system -- Chapter 4. TCOM -- Chapter 5. Communimetrics—Measurement in TCOM -- Chapter 6. Setting the stage: Establishing and maintaining a TCOM...

Persistent link: https://www.econbiz.de/10013349730

Lean Management in der Pflege : QM-Pflege 4.0

Thiele, David - 2019

Potenziale in der Pflege -- Theoretische Grundlagen -- Begriffe im Bereich der Pflege 4.0 -- Qualitätsmanagement -- Das Lean Management − schlank ist in -- QM-Pflege-4.0 Durchbruchstrategie -- QM-Pflege-4.0 praktisch umgesetzt − Eine kleine Projektbeschreibung -- Marketing 2.0

Persistent link: https://www.econbiz.de/10012402325

Lean Management and Kaizen : Fundamentals from Cases and Examples in Operations and Supply Chain Management

Helmold, Marc - 2020 - 1st ed. 2020.

Chapter 1 Basics in Lean Management -- Chapter 2 The cultural Change towards Lean Management -- Chapter 3 Kaizen: Continuous Improvements in small Steps -- Chapter 4 Waste and Value-added -- Chapter 5 Lean Management as part of the corporate Strategy -- Chapter 6 Leadership and Empowerment --...

Persistent link: https://www.econbiz.de/10012399529