Preface -- Service Economy Knocks -- The Rise of Service Science -- The Connotation of Service Science -- Overview of Service Science Research System -- Service Philosophy -- Resource Allocation -- Operation Management -- Supporting System of Service Technology -- Service Science Application on...

Chapter 1: Introduction -- Chapter 2: Measuring the Performance of Knowledge Value-Added in University-Industry Collaborative Innovation -- Chapter 3: Efficiency Evaluation of Knowledge Flow in University-Industry Collaborative Innovation in China -- Chapter 4: Big Five Personality Traits and...

This book offers new transparent views and step-by-step methods for performance evaluation of a set of units using Data Envelopment Analysis (DEA). The book has twelve practical chapters. Elementary concepts and definitions are gradually built in Chapters 1-6 based upon four examples of one...