This publication is in collaboration with the University of Buckingham and is the result of a combined research and review process carried out by the three Editors who belongs to the University of Ferrara, Italy, the University of Buckingham, UK and Swansea University, UK. The book deepens the...

Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called...

1 Introduction -- 2 A historical path of the systems -- 3 Literature review concerning the comparison of the systems -- 4 Research methodology -- 5 Japanese Total Quality Control -- 6 Total Quality Management -- 7 Deming’s System of Profound Knowledge -- 8 Business Process Reengineering -- 9...