Purpose – This case study feature sets out to describe how a global manufacturing business, TMD Friction, changed its organizational culture and became a much more successful business over a 12‐month period through the implementation of a change management program with people policies at its...

Purpose In this paper, the author sought to explain how to convey company culture in the modern world of work. Design/methodology/approach The author draws upon 10+ years in the HR and recruitment field as well as recent collaborative projects with LEGO and NHS Professionals that directly link...