Purpose – When Ermenegildo Zegna's senior management team decided to transform the organization into a performance‐oriented culture, the decision was made to start with the HR function. The purpose of this paper is to outline the challenges they met and how they were overcome....

Purpose – The purpose of this article is to highlight the more strategic role HR departments can play in their organizations. By prioritizing the measurement strategy in organizations, HR leaders can demonstrate to leadership the impact employees have on the business and how an investment in...

Purpose – Work‐related stress is a major concern for employers, and the UK Health and Safety Executive has introduced Management Standards for employers to support them in managing stress in the workplace. Managers have a key role to play in minimizing stress‐related risks for their staff....

Purpose – HM Prison Service has over 48,000 staff and an annual payroll in excess of £1.4 billion. The aim of this article is to examine how this “people business” has radically overhauled its HR processes, placing HR in a strategic position where it can contribute to business growth....

Purpose – The aim of this case study is to show how HR can help an organization meet its business goals. Investing strategically in HR can result in cost savings, enhanced productivity and improved customer service. Design/methodology/approach – The case study feature follows the development...

Purpose – This paper seeks to explore how organizations might create flexible work programs to attract and retain older workers. Design/methodology/approach – Drawing on the literature on aging and work, the paper identifies an incoming HR challenge (leveraging an aging workforce), focuses...

Purpose – The purpose of this article is to discuss creative HR solutions that can support broader business strategy in a challenging economic climate. It also highlights the need to adopt a proactive and creative approach to avoid simply reducing the level of service delivery when budgets are...

Purpose – This paper presents a dozen ways for HR leaders to partner with their executive education leadership development providers in order to promote the tailored design, and most impactful delivery, of a custom leadership development program. Design/methodology/approach – This paper is...

Purpose – The purpose of this case study is to describe how a global financial organization's corporate HR function, in partnership with divisional HR functions, increased the impact of HR initiatives through the development of an integrated and benchmarked metrics framework....

Purpose – The purpose of this article is to provide a practical view of the developing role of HR, particularly given recessionary conditions. It aims to identify the ways in which HR teams can combine serving the short‐term needs of the organization with making a deeper longer‐term...