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~isPartOf:"Strategies and tools for managing connected consumers"
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Development of an e-service quality model (eSQM) to assess the quality of e-service
Hamed Taherdoost
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Ali Hassan
- In:
Strategies and tools for managing connected consumers
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(pp. 177-207)
.
2020
Persistent link: https://www.econbiz.de/10012106778
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