The main purpose of the study is to examine the intention of the Moroccan customers to adopt mobile money, as well as the factors that may lead to it. The study employs descriptive statistics, one sample t-test and multiple regression. 400 questionnaires were randomly distributed to the Moroccan...

The paper seeks to study service quality perceptions and expectations for the Moroccan banking customers by using SERVQUAL model. The study consists of a sample of 240 respondents out of an initial sample of 300 randomly selected out of the total Moroccan banking customers. This data were...

The main purpose of this study is to explore the current risk management practices and techniques used by Tunisian banks. A questionnaire was developed and surveyed to 16 commercial banks operating in Tunisia. This paper attempts to ascertain the perceptions of Tunisian bankers about the...