Purpose – This paper seeks to report the results of a study examining the importance of information quality for the efficacy of collaborative supply chain practices. Design/methodology/approach – A questionnaire was sent to procurement managers throughout the supply chain within the German...

Purpose – This paper seeks to report the results of an empirical study examining the value creation process of e‐business (EB) applications from a supply chain perspective. Design/methodology/approach – A questionnaire was sent to procurement managers located in the German automotive...

Purpose: This paper aims to explore the performance implications of supply chain integration (SCI) taking a strategic perspective. Thus, this paper is set to provide answers to the following research questions: Does a higher degree of SCI always lead to greater firm performance improvements? As...

Purpose – The purpose of this research is to examine the effect of industry clockspeed on the relationship between supply chain management (SCM) practices, from both upstream and downstream sides of the supply chain, and SCM performance. Design/methodology/approach – The study is based on a...

Purpose – This paper seeks to report the empirical results examining potential synergetic effects between investments in environmental and quality/lean practices within the supply chain. Design/methodology/approach – Cross‐country survey data collected by the “Global Manufacturing...

Purpose – Although outsourcing has emerged as a key business practice in global supply chain management it has not always been successfully adopted. Since the reasons for outsourcing success and failure are underexplored this research aims to investigate the role of contractual completeness...

The use of subcontracting within the construction industry has become commonplace with many main contractors only undertaking the management and co‐ordination activities. The reliance on subcontractors has put much stress on the main contractor‐subcontractor relationship. As main contractors...

Purpose – The purpose of this article is to examine how electronic commerce can fundamentally change the inter‐organisational processes at the interface between the buyer and supplier. Design/methodology/approach – First, an overview is provided of the evolution of B2B commerce and the...

Purpose – This paper aims to investigate how to improve business service quality (BSQ) in an e‐commerce environment. It also serves as a basis for developing a BSQ measurement instrument in an e‐commerce environment. Design/methodology/approach – The paper examines BSQ along four...

Many manufacturers are considering the just‐in‐time (JIT) philosophy in order to become more competitive in global markets. An important element of the JIT strategy is the purchasing function. The procurement of parts and materials plays a key role in the successful implementation of a JIT...