Purpose – Logistics has become an essential service for synchronous companies. Many companies have recognized the potential benefits gained through a high quality system of logistics services, which are provided either internally or externally by a third party logistics company (3PL). The 3PL...

Purpose – The purpose of this article is to focus on dyadic buyer‐supplier relationship as part of supply chain management (SCM) and to relate implementation of supplier management practices to intra‐firm implementation of quality management (QM) practices. The aim is to identify possible...