Purpose – The aim of this article is to provide a concise methodology for the design of a widely used class of decision supply systems (DSS) which will enable precise control of bullwhip variance and inventory variance induced within a supply chain echelon. Design/methodology/approach – The...

Purpose – This paper aims to provide an answer to the important question of how can accurate assessment of supply chain practice and performance be conducted? By conducting audits across a sample of value streams it is thereby possible to identify the components of “good practice” via...

Speed of response to customer demand has long been recognized as a key attribute to business success since customer loyalty can be won or lost on product availability. With everyone implementing lean manufacturing philosophies, companies additionally need to become smart chain managers and...