Purpose – The purpose of this paper is to report on research undertaken to investigate whether current reverse logistics theories and models can be totally applied in developing countries like China using the electronic industry as a case study. Design/methodology/approach – A case study...

Purpose – This case study aims to examine the role of demand management in balancing distribution efficiency and responsiveness to customer needs in the downstream of a retail supply chain. Design/methodology/approach – A major machine part supplier in Australia is used as a case study to...