Organizational change can be considered a genuine moment of evolution and development of the entire organization and decision of change is closely related to the company's mission, the objectives that wish to achieve in order to ensure their competitive advantage. At the same time, information...

Satisfaction depends on the perceived performance of the product and the buyer's expectations. Patients’ satisfaction is the trust built between doctor and patient and is perceived by the patient as a demonstration of skills in the field of health care provider. The concept of patients’...

Providing quality medical services requires formation of a managerial culture in the domain of health. The quality medical services are reflected in the satisfaction of the patients and represent a complex combination of needs, expectations and experience regarding the health care. Creating and...

Introducing the new forms of sales determined functional changes in organizing the shops and gave an impulse to modernizing the commercial technique by means of merchandising, that means the totality of techniques and previsions necessary to sell the right product in the right place, in the...