This paper distils practical perspectives from experienced consultants on an integrative framework on organisational learning and performance. The foundation of this framework is governed by behavioural and cognitive learning theories. Convergent interviewing was the methodology used to verify...

Explores the theoretical linkage between organisational learning and organisational performance by analysing the different systems of performance management. Aside from focusing on the traditional financial aspects of performance, deals with the much‐hyped qualitative nature of non‐financial...