Public transport is confronted with major challenges such as climate change and congestion. This paper discusses how these major challenges are addressed by means of ICT-enabled system innovations in public services. Recent developments in ICT enable the realisation of novel solutions for public...

During the dotcom-period, a commonly shared belief was that m-commerce and m-payment would become just as successful as GSM and SMS. Although the ICT industry has successfully recovered from the dotcom crisis, m-commerce has still not had much success: why has the diffusion of m-commerce and...