Studies on supply chain management suggest that the scope of business processes being coordinated across supply chains is broad. However, little empirical evidence exists that corroborates such claims. In this study executives randomly selected from a diverse array of industries were surveyed to...

Purpose: The purpose of the current research seeks to understand what role supply chain (SC) collaboration plays in effectively managing customers of a firm. The research also investigates what role industry competitive intensity plays on SC collaboration formation. Design/methodology/approach:...

Purpose – The purpose of this paper is to provide a comprehensive review of the core literature pertaining to frontline logistics personnel and their managers that has been published in the leading logistics journals. An annotated, yet integrated, review presentation will aid researchers in...